Customer Support
BFC Associates provides 24/7/365 customer support via phone, email, and dedicated online portals for BFC Software and Load Planner (formerly Syntelic Solutions), with specific contact details including phone numbers and email addresses for each service.
We offer around the clock support – 24/7/365. You can contact us by phone or email, or access our customer portals for assistance.
Customer Support Contact Information
- Phone: (800) 283-0220
- Email: support@bfcassociates.zendesk.com
Access Private BFC Customer Portal
Support Portals
BFC Software Customer Support
Load Planner Customer Support
- Phone: (240) 686-1180 Opt. 2
- Email: support@syntelic.com
- Log in here
Formerly Syntelic Solutions.
Related
Load Planner
Load Planner is a comprehensive solution for distribution companies that enhances fleet efficiency by automating and optimizing truck loading and routing through features like multi-stop, multi-zone load planning, weight compliance, pallet optimization, and seamless integration with existing systems to improve operational efficiency, reduce manual effort, and ensure stable, compliant, and damage-free deliveries.
Manufacturing Distribution
BFC Software offers purpose-built tools for food manufacturing distribution that increase delivery efficiency, optimize driver bidding, reduce labor and errors, and provide actionable insights, as evidenced by testimonials from industry leaders praising its impact on operational growth, resource savings, and accuracy.
Grocery
BFC Software offers specialized grocery distribution solutions that enhance inventory accuracy, optimize replenishment forecasting, streamline warehouse picking and store deliveries, simplify driver bidding, and manage expiration and waste to improve efficiency, reduce costs, and maintain product freshness across wholesale and retail grocery operations.
3PL
BFC Software offers tech-driven, precision-focused 3PL distribution solutions that optimize picking, load building, and delivery accuracy while ensuring compliance with complex requirements like weight balancing and temperature control, as praised by industry leaders for significantly improving operational efficiency and profitability.
Seven Reasons IT Teams Choose BFC
The eBook outlines seven key reasons IT teams prefer BFC, highlighting its purpose-built design for food distributors, specialized food industry expertise, 24/7 customer support, user-friendly interface, exceptional reliability, strong integration with common ERP systems, and cloud-based SaaS solutions ensuring high availability and operational continuity.
24/7/365: Why BFC Offers Round-the-Clock Support
The blog highlights BFC's dedicated 24/7/365 support team that caters specifically to food distributors' non-stop operational needs by minimizing downtime, providing swift emergency responses, and enhancing customer satisfaction through continuous, expert assistance tailored to the industry's time-sensitive demands.